CCPA/CPRA Compliance Statement

Effective Date: March 2026

This California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) Statement supplements the Callective Energy Privacy Policy. It applies solely to residents of the State of California (“consumers” or “you”). We adopt this notice to comply with California's rigorous privacy laws and to provide transparency regarding the personal information we collect, use, and share.

1. Your Rights as a California Resident

Under the CCPA and CPRA, California residents have the following specific rights:

• Right to Know/Access: You may request that we disclose the categories and specific pieces of personal information we have collected about you over the past 12 months.

• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain legal exceptions (such as maintaining your active natural gas service).

• Right to Correct: You have the right to request that we correct any inaccurate personal information we maintain about you.

• Right to Opt-Out of Sale or Sharing: You may request to opt out of the “sale” or “sharing” of your personal information for cross-context behavioral advertising.

• Right to Limit Use of Sensitive Information: You may request that we limit the use of your “Sensitive Personal Information” (such as precise geolocation) to only those uses necessary to provide our energy services.

• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

2. Categories of Personal Information Collected

In the preceding 12 months, Callective Energy has collected the following categories of personal information:

• Identifiers: Name, service address, billing address, email address, phone number, and utility account numbers (e.g., PG&E).

• Commercial Information: Records of natural gas consumption, enrollment in Green-e certified products, and payment history.

• Internet/Network Activity: IP address, browser type, and interactions with our website.

• Geolocation Data: Physical location information, including Precise Geolocation, used to verify service eligibility within California utility territories.

• Inferences: Profile data reflecting energy preferences and participation in environmental initiatives (e.g., carbon offset programs).

3. Special Disclosures for 2026

• Artificial Intelligence (AI) Transparency: Callective Energy utilizes AI and automated processing to enhance energy procurement strategies, analyze usage trends for sustainability reporting, and provide automated customer support.

• No Automated Opt-Out (GPC): Please note that our website and systems do not currently recognize or honor automated browser-based “Global Privacy Control” (GPC) or other “Universal Opt-Out” signals. To exercise your right to opt-out, please use the manual contact methods described in Section 5.

4. How We Use and Share Information

We collect and share your information for business purposes, including processing enrollments, coordinating with local distribution companies (utilities), and managing Green-e certification audits.

• No Sale of Data: Callective Energy does not sell your personal information for monetary consideration.

• Sharing for Advertising: We may share identifiers and network activity with third-party advertising partners to provide relevant information about clean energy options. You may opt out of this sharing at any time.

5. How to Exercise Your Rights

To submit a verified consumer request to access, delete, correct, or opt out, please use one of the following methods:

Phone: 1-800-296-2203

We will verify your request by matching the information provided in your request (such as your name and utility account number) with the information in our systems. We will respond within 45 days as required by law.

6. Contact Information

For questions regarding our CCPA/CPRA compliance, please contact:

Callective Energy

Attn: Privacy Officer