Privacy Policy
Callective Energy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit https://callectiveenergy.com/ or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.
Effective Date: Jan. 1, 2025
1. Information We Collect
We may collect the following types of information:
- Personal Information: details you choose to provide, such as your name, email address, mailing address, phone number, and any other information submitted through forms on our website.
- Usage Data: information about how you interact with our website, including IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
2. How We Use Your Information
We use the information we collect for purposes such as:
- Providing and managing services: handling your requests, managing your account, and delivering products and services you request.
- Improving our website: analyzing how visitors use the site so we can enhance performance and user experience.
- Communicating with you: sending service-related messages, updates, newsletters, and other information that may be of interest, where permitted by law.
- Legal and compliance purposes: meeting our legal, regulatory, and contractual obligations.
3. Sharing Your Information
We do not sell or trade your personal information. We may share your information only in the following situations:
- Service Providers: with trusted third-party vendors that help us operate our website, run our business, or provide services to you, under obligations to keep your information confidential.
- Legal Requirements: when disclosure is required by law or necessary to protect our rights, property, safety, or that of others.
4. Security of Your Information
We use reasonable technical, administrative, and physical safeguards to help protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Choices
You have certain choices regarding your personal information, including:
- Access and correction: you may request access to or correction of personal information we hold about you by contacting us.
- Marketing preferences: you may opt out of receiving marketing emails by following the unsubscribe instructions in those messages or by contacting us directly.
6. Third-Party Links
Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any websites you visit.
7. Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective date above. We encourage you to review this page periodically to stay informed about how we protect your information.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact:
Pacific Gas and Electric Company
Address: 245 Market Street, San Francisco, CA
Gas emergency line: 800-743-5000
California Public Utilities Commission
505 Van Ness Avenue, San Francisco, CA
Phone: 800-649-7570